Effective Date: 09/02/2025

Last Updated: 07/02/2025

At Northgrid Engineering, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, interact with us, or use our services.
By using our website, you agree to the collection and use of your personal information as described in this policy.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with us, you may voluntarily provide:

- Contact Information: Name, email address, phone number, and mailing address.

- Business Information: Company name, job title, and industry details.

- Inquiry Details: Information provided when requesting a consultation, quote, or service.

1.2 Automatically Collected Data

When you visit our website, we may automatically collect:

- Technical Data: IP address, browser type, device information, and operating system.

- Usage Data: Pages visited, time spent on our site, referral sources, and interaction details.

- Cookies and Tracking Technologies: Small data files stored on your device to enhance user experience and track usage patterns.

1.3 Third-Party Data Sources

We may receive additional data from:

- Publicly available sources (e.g., LinkedIn, business directories).

- Third-party service providers, such as analytics or marketing platforms.

2. How We Use Your Information

2.1 Service Delivery

- Respond to inquiries, provide quotations, and manage service requests.

- Deliver engineering consulting and project management services.

2.2 Business Operations

- Maintain internal records, improve website functionality, and optimize customer service.

- Communicate with you about updates, industry insights, or relevant services.

2.3 Legal and Compliance Requirements

- Comply with legal obligations, industry regulations, and contractual requirements.

- Protect against fraud, security threats, and unauthorized access.

3. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your data. However, we may share your information with:

- Service Providers: Third-party vendors who assist with IT support, marketing, analytics, or payment processing.

- Legal Authorities: When required by law, legal proceedings, or to protect our rights.

- Business Transfers: In the event of a merger, acquisition, or business restructuring.

4. Data Retention

We retain your personal data only as long as necessary for:

- Fulfilling contractual obligations and service delivery.

- Compliance with legal, tax, and regulatory requirements.

- Business operations and record-keeping.

Once no longer needed, your data will be securely deleted or anonymized.

5. Cookies and Tracking Technologies

Our website uses cookies to:

- Improve user experience and site performance.

- Analyze visitor behavior and optimize content.

- Deliver relevant advertising (if applicable).

5.1 Managing Cookies

You can control cookie settings via your browser and opt out of tracking. Note that disabling cookies may affect site functionality.

6. Your Data Protection Rights

Depending on your location, you may have the right to:

- Access & Portability: Request a copy of your personal data.

- Correction: Update inaccurate or incomplete information.

- Erasure ('Right to be Forgotten'): Request deletion of your data, subject to legal retention requirements.

- Objection & Restriction: Object to data processing or request restricted use of your data.

- Withdraw Consent: Opt out of marketing communications at any time.

To exercise your rights, contact us at sales@northgird.uk 

7. Security Measures

We implement technical and organizational measures to safeguard your data, including:

- Encryption and secure storage of sensitive data.

- Access controls to restrict unauthorized use.

- Regular security audits and compliance checks.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

For any questions or concerns about this Privacy Policy or how we handle your data, contact us at:

📧 Email: mariobapttista@northgrid.uk

📞 Phone: 07773787378